Năng lực

 

Our sampling frames are the best in Vietnam:

  • Telephone (the telephone directory covers more than 7 million households in 63 provinces of Vietnam, including rural area)
  • Households (the detail, exhaustive and updated list of all households in key cities of Vietnam, including HCMC, Hanoi, Haiphong, Danang, and Cantho)
  • Business (the most updated list of all business entities currently operating in Vietnam, categorized into big, medium, and small)
  • Doctors (the complete list of doctor, their hospital, specialty and telephone number)
  • Vehicle owners (brand, model, grade, year of production)

We have our own field offices and our own supervisors across Vietnam

  • Our main office is in HCMC, with supporting offices in Hanoi, Haiphong, Danang, and Cantho.

Interviewers are very important to the quality of project as they are collecting firsthand information from respondents, therefore, we...

  • Train them with interviewing skills, sampling methods, situation handling and give certificate for those who passed the exams
  • Select & Categorize interviewers for different industries (pharmaceutical, automobile, banking, EHA...)
  • Give awards for outstanding interviewers when achieved difficult quota and meet the timeline to encourage them doing their job properly

Everything depends on the reliability of the data. Our quality control includes:

  • Questionnaire translation and approval by director level
  • Briefing, mock-up interviews, de-briefing and accompaniment
  • Accompany & Daily supervision
    20%
  • Validation
  • + Personal validation at least
    25% (At least 25% of the completed questionnaires of each interviewer will be              checked by our QC department via face to face interview)
  • + Telephone validation
    100%
  • 100% edition of completed questionnaires
  • Extra interviews of
    2%

 

Our well-trained and experienced Data Processing team follows the strictest requirements.

Our DP quality control includes:

  • Scrutinize questionnaires batch by batch right from beginning of project
  • Double-punching
  • Test data file after n=50 completed questionnaires
  • Clean data using packaged software and our own software
  • Data entry, quanlity control and processing all done in-house

 

Experience with conducting qualitative & quantitative research project in...

  • HA NOI
    : 50
  • HAI DUONG
    : 10
  • HAI PHONG
    : 30
  • NAM DINH
    : 10
  • THANH HOA
    : 10
  • VINH
    : 10
  • HUE
    : 10
  • DA NANG
    : 30
  • NHA TRANG
    : 10
  • DA LAT
    : 10
  • HO CHI MINH
    : 100
  • BINH DUONG
    : 10
  • DONG NAI
    : 10
  • VUNG TAU
    : 10
  • MY THO
    : 10
  • CAN THO
    : 30