Why do Vietnamese customers love Vinfast electric cars?

03 Aug 2021

VinFast’s first electric car model – VF e34 – is continuously breaking records. In the latest update, over 25,000 orders were received for the model after more than 3 months of launch. This is proof confirming the trust and support of customers for the development of the Vietnamese brand.

Trust for the quality of Vietnamese brands

VinFast’s sales have grown strongly in the last 2 consecutive years. From being the underdog in the market, VinFast’s products now dominate in each segment. The formula that helps VinFast win trust in its home market are high-quality products and outstanding policies during both sales and after-sales periods.

Many VinFast customers have shown appreciation for the pleasant experience and dedicated customer care that Vinfast provides after making purchases. Considering most brands show more enthusiasm towards customers during sales, Vinfast have made a strong positive impression on the minds of customers.

The mentioned reason contributes greatly to why VF e34 – VinFast’s first electric car – has received such great trust. The record of nearly 4,000 deposit orders after only 12 hours was quickly established. This number increases on a daily basis, now reaching over 25,000 orders.

As for the VF e34, many customers admit that good policies continue to attract them. A series of great incentives can be applied during purchase. For instance, a deposit of only 10 million VND is required, which buyers are allowed to withdraw if they have other intentions. Other incentives include 100-million-VND reduction in selling price; 100% registration fee up to more than 80 million VND; one year of free battery subscription, equivalent to 17.4 million VND… The Vietnamese company even gives away another 30 million VND for customers who convert from gasoline to electric cars. VF e34 is also the first model with a record-high warranty period of up to 10 years.

“My family has 4 people, I am using the Fadil bought from the first generation. Both children use VinFast electric motorbikes. Knowing that VinFast has launched an electric car, my family is eager to order it soon. We all understand and trust the quality of VinFast. The service is also very good and the after-sales is better than other products on the market. When I heard that VinFast had added incentives for customers who deposit 50 million, I found it to be very profitable, so I went to make a deposit right away,” shared Ms. Nga – the owner of VinFast Fadil in Dong Anh.

 

VF e34 – ‘economical’ and ‘smart’ options

For many customers, the decision to order VF e34 is not only because of the good policy from the company but also because of the great benefits of this electric car.

Mr. Bui Thanh Phong, the owner of a business unit in Ba Vi (Hanoi), confirmed that he had made a deposit for VF e34 early when he saw the economic advantages of this model. After two years of using cars to transport goods, Mr. Phong realized that maintenance and repair costs were quite expensive. In addition, in multiple occasions he lend the car to staffs to handle the work, so it was difficult to control bills and costs.

Electric cars will be the perfect replacement to Mr.Phong. As for fuel costs, he calculated and found that adding up both electricity and battery subscription fees, this expense is only equivalent to the family’s monthly gasoline bill. However, electric vehicles have simple structure, so they do not require as much maintenance as those using internal combustion engines. Therefore, he would save a considerable amount of cost. In addition, with a warranty of up to 10 years, customers can rest assured in using the car for a long time without worrying about damage if any occurs.

“With electric cars, I can charge at home, the cost is included in the electricity bill. If charging at the station, it is also managed by smart software, thereby eliminating the cost of accounting books. Financial management will be a lot easier.” – said the customer.

From another perspective, for many users, the VF e34 is the ideal car when it comes to a good price but possesses the technology and smart features that are only available on expensive models. A series of intelligent features will bring about a completely different experience such as support for remote software updates, automatic diagnosis, vehicle problem warning, itinerary planning, loss warning, recording the user’s habits…

The features are attractive enough for Mr. Tran Minh Tuan, the owner of a self-driving car rental business, has strongly deposited for 3 VF e34s. In addition to lowered maintenance costs, smart features and safety systems will greatly assist inexperienced drivers and tourists. In addition, with the attraction of products like the VF e34, he believes that many will come to his company to experience the first electric car model.

With a wide range of advantages, from price to quality and benefits during use, many believe that the number of orders for VF e34 will increase sharply. With the trust from customers, there will be many more milestones for VinFast and VF e34 to set up ahead.

Source: 24h.com.vn

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